Neusoft Park Industrial Development Co., Ltd. integrates the advantageous
resources of Neusoft group and its partners', focused on BPO and IT system
outsourcing as its core business, based on software industry and HR education
infrastructure, supported by venture investment, so that brings about
an interactive development situation of BPO, IT outsourcing services,
venture investment, business cooperation between enterprises in the software
park and provides its domestic and international clients with all-round
value added services. We dedicate in becoming top-ranking BPO services
provider in China by continuous improvements and innovations.
Neusoft provides professional solutions and services to customers and
enterprises. And in the area of BPO, Neusoft offers unique and flexible
services by taking the most advantage of its mature and stable call center
system platform and human resource specialized in IT technology.
市場(chǎng)定位 Market Orientation
國際業(yè)務(wù) International Business
以日本、韓國等國際客戶為主，重點(diǎn)拓展東北亞市場(chǎng)
Focusing on Northeast Asia market with emphasis on Japanese and Korean
clients
國內(nèi)業(yè)務(wù) Domestic Business
以教育行業(yè)、防偽行業(yè)、區(qū)域重點(diǎn)企業(yè)、政府等領(lǐng)域作為重點(diǎn)，為國內(nèi)相關(guān)行業(yè)提供專業(yè)服務(wù)
Providing professional services for domestic industries with emphasis
on education, anti-counterfeit, main local enterprises, government,
etc.
服務(wù)優(yōu)勢(shì) Advantages
優(yōu)秀的人力資源配置
Excellent Human Resource
日語、韓語、英語等多種語言人才及不同級(jí)別IT技術(shù)人才儲(chǔ)備，還可以依托東軟信息學(xué)院定制培訓(xùn)需要的人才
Human resource pool for Japanese, Korean and other language speakers
and IT technologists, training on-demand by Neusoft IIT
服務(wù)品質(zhì)保證(SLA)
Service Level Agreement (SLA)
堅(jiān)持質(zhì)量管理與過程控制，確保為用戶提供高可靠性和高安全性的服務(wù)
Persisting in quality management and process control, providing customers
with reliable and secure services by sticking to SLA
完善的基礎(chǔ)配套設(shè)施和服務(wù)網(wǎng)絡(luò)
Well organized Infrastructure and Service Network
成熟的電信級(jí)呼叫中心運(yùn)營基礎(chǔ)平臺(tái)、運(yùn)營LICENSE及特服號(hào)碼、多項(xiàng)緊急處理預(yù)案
Mature call center system, unified connecting line, appropriate DRP
Experienced in building and operating international call center with
international partners, offering customized service flow and business
model suited to customers