。。FrontRange Solutions, Inc. 是一家軟件開(kāi)發(fā)及提供解決方案的公司，從而使企業(yè)實(shí)現(xiàn)優(yōu)良的客戶(hù)關(guān)系管理及服務(wù)。十二年來(lái)，該公司致力于客戶(hù)關(guān)系管理軟件，并在國(guó)際市場(chǎng)上始終處于領(lǐng)先地位。公司在全球?yàn)榉秶鷥?nèi)為客戶(hù)安裝了 120,000 多套軟件，用戶(hù)超過(guò)一百萬(wàn)。其解決方案包括：GoldMine ®客戶(hù)關(guān)系管理 (CRM) 軟件是為市場(chǎng)營(yíng)銷(xiāo)和銷(xiāo)售自動(dòng)化提供的業(yè)界領(lǐng)先的解決方案；HEAT® 軟件是提供完整的客戶(hù)服務(wù)及支持的解決方案，多次獲得殊榮。FrontRange 在全球擁有約 500 名員工。

。。現(xiàn)因業(yè)務(wù)需要急聘 Senior Technical Consultant, 作為FrontRange產(chǎn)品在中國(guó)的銷(xiāo)售技術(shù)支持。該職位工作地點(diǎn)為北京或上海。

。。An opportunity has arisen for a software Senior Technical Consultant to join the FrontRange Solutions team in China.

。。Founded in 1989 and headquartered in Silicone Valley, CA, USA, FrontRange Solutions' products and services address the needs of IT Service Management (ITSM) and Customer Relationship Management (CRM) solutions for distributed and small to mid-size enterprises. FrontRange has earned more than 60 major industry awards, including: Software Magazine "Hot 500," Windows Magazine "Win 100," Call Center CRM Solutions Magazine Editor's Choice, RealWare Award for CRM, WinMag.com WinList Award, Entrepreneur Magazine Best Software, Call Center Solutions Product of the Year, and Information Week Top 50 Application Service.

The role is ITSM oriented, and will cover four main areas:

• New product/platform technology introduction
• Solution design for major sales opportunities
• Project supervision, complex system implementation and support
• Mentoring professional services consultants employed by both FrontRange and Solution Partners

To be considered for the role, applicants should be able to demonstrate:

• Sound understanding of and experience in IT Service Management
• Sound understanding of and experience with IT service management frameworks and standards such as ITIL, MOF and BS 15000/AS 8015.
• Sound understanding of and experience in using the Microsoft .NET Framework, Web Services, Business Process Modelling and UML/Object Oriented Design.
• Strong project management and system implementation experience.
• Ability to clearly articulate strategies, ideas, positions and recommendations in either written and verbal forms to both technical and non-technical audiences.

This is an excellent opportunity to join a dynamic, growing company.

Please send your resume both in English and Chinese to:
wendy.wang@frontrange.com

    《CTI論壇》是CTI及呼叫中心應(yīng)用領(lǐng)域的垂直門(mén)戶(hù)網(wǎng)站，主要受眾對(duì)象是所有從事CTI及呼叫中心產(chǎn)業(yè)的從業(yè)人員，包括語(yǔ)音板卡商、系統(tǒng)集成商、各行業(yè)應(yīng)用運(yùn)營(yíng)商、 外包服務(wù)商等等。

    本網(wǎng)站人才招聘欄目是專(zhuān)門(mén)為各企業(yè)招聘CTI及呼叫中心技術(shù)、市場(chǎng)、管理等各方面人才而特設(shè)的，目的是促進(jìn)本產(chǎn)業(yè)內(nèi)的人才交流。相比在一般媒體上的招聘廣告，具有人才范圍集中、命中率高的顯著特點(diǎn)。

    如您的企業(yè)想在本欄目刊登人才招聘廣告，請(qǐng)直接與我們聯(lián)系。

    E-mail: