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創(chuàng)造一個(gè)HAPPY的工作氛圍

2013-07-03 09:26:40   作者:王厚東編譯   來(lái)源:CTI論壇   評(píng)論:0  點(diǎn)擊:


  根據(jù)蓋洛普的一項(xiàng)調(diào)查,10個(gè)人中有9個(gè)人說(shuō)當(dāng)他們處在一個(gè)積極的工作氛圍中的時(shí)候,他們感覺(jué)工作會(huì)更有效率。

  下面是創(chuàng)造一個(gè)更加“HAPPY”的工作氛圍的5個(gè)技巧,一起來(lái)分享一下:

  Clarity - Be clear about what your and your employees’ expectations are, and check in when they change.
明確:讓員工了解你的期望,同時(shí)你也要了解員工的期望,然后當(dāng)這些期望發(fā)生變化時(shí)進(jìn)行及時(shí)介入和調(diào)整。

  Connection - Let everyone know the special part they play in the success of the company and the customers’ lives.
  關(guān)聯(lián):讓每個(gè)人都知道他們的工作對(duì)于企業(yè)的成功和客戶(hù)的滿意的重要意義和貢獻(xiàn)。

  Positivity - Focus on the positive (people’s strengths and what’s right) rather than the negative (their weaknesses and what’s wrong.) Be positive yourself.
  積極:眼光集中在員工的優(yōu)勢(shì)和做對(duì)的事情上,而不是只盯著員工的弱點(diǎn)和做錯(cuò)的事情上。你自己也要保持積極正向的態(tài)度。

  Recognition and Reward - Pay attention to the "what’s right" and reward the behaviors, tangibly and intangibly.
認(rèn)可:-注意那些“做的對(duì)”的行為,并對(duì)這樣的行為進(jìn)行表?yè)P(yáng)和獎(jiǎng)勵(lì)。

  Appreciation - It’s the deepest of human needs. Make sure you let people know how you appreciate their showing up and doing a good job.
感激:這是人類(lèi)最深層次的需求。讓員工知道并感覺(jué)到你對(duì)他們的辛勤工作和出色業(yè)績(jī)非常欣賞和感激。

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