現(xiàn)因TELEOPTI 中國區(qū)業(yè)務(wù)擴(kuò)張，需要招聘一名資深排班售前與實(shí)施咨詢顧問。待遇從優(yōu)，歡迎加入！就職地點(diǎn)：北京
To support our business growth and our vision of unmatchedcustomer satisfaction we continue to strengthen our Professional Servicesorganization in Beijing, China.
Your mission
As a WFM Presales & Consultant, you will, together with manycommitted and competent colleagues, implement our award-winning workforcemanagement (WFM) solution that includes tools that manage, involve and improveworkforce management in today’s contactcenter, or the complete enterpriseincluding backoffice, branches,and stores
Tasks can be:
- Plan and design competitive solution basedon WFM product to customers
- Lead workshops and guide the customerthrough the implementation and system configuration
- Train and support customers and partners
- Revenue responsibility for the projectsand revenue contribution to the company
- Prepare and perform customerdemonstrations of Teleopti’s WFM solution
- Analyze customer data and suggestimprovements through consultancy services operational assessments
- Define, run, and lead projects togetherwith our customers and partners
- Support Teleopti’s own as well as Teleoptipartners’ sales organization
Your skills
Ideal candidate has technicaluniversity degree, an analytical and problem-solving attitude combined withexcellent communication skills in Chinese and English.
You need to have experience from working with contact centers,workforce planning, or other business solution systems like WFO/HR/CRM as wellas several years of experience from project management.
You are a person with drive and analytical skills who likes to bea part of a team. You take creative initiatives, have a passion for newchallenges and work systematically to achieve your goals. You thrive in an entrepreneurial environmentwhere change is a natural element and the decision paths are short.
The position locates in Beijing, but requires frequent traveling,primarily within China, but also to other parts of the world. Today Teleoptihas 18 offices in 14 countries around the globe.
How about the culture?
At Teleopti we see no boundaries when it comes to diversity at ouroffices. Diversity enriches our organization and our customer relations. We arealso proud that the people who matter the most appreciate our closeness. Everyyear we are rated highly in the Great Place to Work rankings, nine out of tenof our customers recommend us, and since the start in 1992 we have grownorganically while making a net profit.
We build our business with the support of helpful and dedicatedcolleagues and managers, in short, a workplace in which we see each other andour customers. We call this Teleoptimism, and it is embodied by ourvalues: Speed, Professionalism, Commitment and Closeness.
Are you also someone who prefers to say yes rather than no? Thenyou might be a Teleoptimist. Apply for this position by clicking “Apply Now” atthe top of this page.
If you would like to know more about the position, please contact Amanda,Teleopti China Administration & HR Manager, at Amanda.zhao@teleopti.com.
For more information about the company, please visit www.teleopti.com/wfm
關(guān)于Teleopti
Teleopti是全球領(lǐng)先的勞動(dòng)力管理（WFM）軟件提供商，提供先進(jìn)、本地化、易于使用的世界級(jí)WFM解決方案。作為業(yè)界最大、行業(yè)最佳供應(yīng)商，Teleopti通過優(yōu)化和自動(dòng)化的預(yù)測(cè)和排班功能，專注于幫助呼叫中心、后臺(tái)和零售店改善客戶服務(wù)、員工滿意度和盈利能力。
Teleopti是全球領(lǐng)先的勞動(dòng)力管理（WFM）軟件提供商，提供先進(jìn)、本地化、易于使用的世界級(jí)WFM解決方案。作為業(yè)界最大、行業(yè)最佳供應(yīng)商，Teleopti通過優(yōu)化和自動(dòng)化的預(yù)測(cè)和排班功能，專注于幫助呼叫中心、后臺(tái)和零售店改善客戶服務(wù)、員工滿意度和盈利能力。
Teleopti于1992年創(chuàng)建于瑞典，客戶遍及85多個(gè)國家，在世界各地設(shè)有眾多辦事處—包括從北京一直到圣保羅—而且還有覆蓋全球的合作伙伴網(wǎng)絡(luò)。Teleopti已連續(xù)20余年實(shí)現(xiàn)凈盈利，擁有很高的客戶滿意度，是可靠的合作伙伴。如需了解詳情，請(qǐng)?jiān)L問：www.teleopti.com
