科勝通軟件技術(shù)（上海）有限公司 誠聘
發(fā)布日期：2005年06月03日
有效期：30天
科勝通軟件（Concerto Software）是全球知名的客戶聯(lián)絡(luò)中心解決方案提供商，是全球呼叫中心領(lǐng)域呼入和呼出技術(shù)發(fā)明者，在過去一年，通過一系列并購，科勝通軟件不僅業(yè)務(wù)不斷增長，產(chǎn)品和解決方案范圍也得到了顯著的擴(kuò)展。為了給中國客戶提供更及時周到的服務(wù)，科勝通軟件技術(shù)（上海）有限公司，特誠聘以下技術(shù)人員，我們將為您提供具有競爭力的年薪、全面的認(rèn)證培訓(xùn)和富有挑戰(zhàn)的發(fā)展空間。
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POSITION: Concerto Solution Consultant
CITY: Beijing, Shanghai, Guangzhou and Hong Kong
REPORTS TO: Regional Account Executive and Technical
Service Manager
KEY OBJECTIVE
Provide technical and functional technical Pre-sales
and Post-sales support to prospective customers and partners
while ensuring customer satisfaction with minimal supervision.
Design and validate Concerto CIM (Customer Interaction
Management) solutions, including advanced product concepts,
customer business relevance and future product direction.
Effectively present, communicate and demonstrate Concerto
CIM solution to the customer. Maintain expertise in the
latest product offerings, including competitive strengths
and weaknesses.
SPECIFIC RESPONSIBILITIES
artner with Account Executive by providing the necessary
support to compete effectively with key competitors
Develop, present and demonstrate Concerto CIM solutions
to prospective customers based on detailed customer requirements.
Understand the dependencies on other Concerto and 3rd
party components to develop complete solutions for customers
Support the development of customer workshops, pilots
and proof-of-concepts
Be the recognised subject matter expert for CIM solutions,
learn and maintain product knowledge and transfer knowledge
to internal Account Executive and other relevant Concerto
communities
Provide necessary input into RFP's
As an integral member of the sales team, contribute in
detailed qualification of opportunities, formulation of
strategies and technical approaches, plans for presales
campaigns
As an integral member of the technical support team -project
implementation at customer site
......
網(wǎng)上全文：http://www.estzdh.com/jobs/2005/06/jobs0604.htm
